FAQ (Frequently Asked Questions)
Q: What currency is the store in?
A: All prices are in Canadian dollars. As such our American customers will have between 20-25% more buying power depending on exchange rate. that is $1 USD is currently equal to about $1.25 CAD (Feb 11, 2018). Exchange rates fluctuate and as such the price will not be exact. However, prices will certainly be significantly lower for people paying in USD.
Q: How long will my order take?
A: Orders are printed at our fulfillment centre after the order is made. As such, there is a delay between the order being made and the order being shipped. Depending on the amount of backlog this delay can range from 2 - 7 business days. Most orders within the United Stated should be delivered 10 -14 days after the original order was placed. Orders to Canada may take 14 - 21 days due to delays at the border.
Q: How accurate is the t-shirt sizing?
A: Our T-shirts brand seems to be a little bit smaller than some other brands we have seen. If you are comfortably in the middle of your shirt size you should be fine. However, if you are near your maximum size for your preferred shirt size we would advise that you order one size larger than usual. ie: if you normally wear XL and it's not normally loose on you, than we recommend that you choose to order a 2XL with our brand of shirts.
Q: How can I submit an idea for a new design?
A: You can interact with PolAttack.com on their FaceBook page. Just click the FaceBook logo on the bottom of the home page.